- Direct from the grower
- Freshly shipped
- Fast delivery & pickup point
- Spicy support
Your order will be shipped by the shipping company DHL that Westlandpeppers has a partnership with.
The shipping costs for the Netherlands and Belgium are calculated according to the size and weight of the order. Therefore, the amount for shipping costs may vary per order:
- Netherlands - DHL for you: € 6,40 - € 19,50
- Netherlands - DHL Servicepoint: € 6,25
- Netherlands - DHL evening delivery: € 7,55 - € 20,75
- Netherlands - Letterbox package*: € 4.99
- Belgium - DHL for you: € 9.15 - € 23.75
- Belgium - DHL Servicepoint: € 8.99
* Letterbox parcel is not suitable for fresh product, only for specially selected products that fit into this package.
- Germany: € 13.25
- France: € 19.50
- Bulgaria: € 44.50
- Denmark: € 39.40
- Estonia: € 35.53
- Finland: € 57.50
- Greece: € 43.55
- Hungary: € 27.50
- Ireland: € 34.15
- Italy: € 24.70
- Croatia: € 56.25
- Latvia: € 31.10
- Lithuania: € 35.85
- Luxembourg: € 16.45
- Austria: € 18.85
- Poland: € 19.60
- Portugal: € 37.70
- Romania: € 21.80
- Slovenia: € 27.25
- Slovakia: € 23.95
- Spain: € 25.60
- Czech Republic: € 27.25
- Sweden: € 29.40
We ship within the Netherlands and many other countries in Europe. Is the country you want to ship to not listed? Please contact us for the possibilities.
If an order weighs more than 17kg, the order will be split into several parts. This is because of the Occupational Health and Safety Act for DHL's carrier. Because the order is packed and shipped in multiple parts, you will also pay more shipping costs.
When ordered before 9:30 a.m. on weekdays, the order will be processed and made the same business day. Provided all products ordered are in stock. Please note that orders placed after 10 a.m. Friday morning will not be processed before the weekend. This will be done on Monday! This is to prevent the (fresh) products from unnecessarily staying in (hot) depots all weekend.
Netherlands: 1-2 working days
Belgium: 1-3 working days
Germany: 2-4 working days
France: 2-4 working days
Other countries: 2 -5 working days
Once your order has been processed and picked up by DHL, you will receive a Track & Trace code. With this code you can see exactly where the package is located. Please note! It is possible that due to the settings of your e-mail address, the e-mail from DHL with the Track & Trace code ended up in the spam box. It is also possible that it takes several hours before DHL's schedule becomes visible.
All products except unused accessories cannot be returned. Given the nature of the products, it is not responsible for food safety and hygiene to return the products. This is because they are (fresh) food.
If you have a complaint about the products delivered or about your order please send an email to westlandpeppersinfo@gmail.com. If the complaint is about damaged / moldy products we ask you to let us know within 1 business day, after receiving the products, by emailing us with clear photo of the products. Then we can come to a solution.
If the consumer exercises his right of withdrawal with respect to the unused accessories, the cost of return shipment will be borne by him. Click here to read our full terms and conditions, for more information.
| Monday | from 8:00 a.m. to 5:00 p.m. |
|---|---|
| Tuesday | from 8:00 a.m. to 5:00 p.m. |
| Wednesday | from 8:00 a.m. to 5:00 p.m. |
| Thursday | from 8:00 a.m. to 5:00 p.m. |
| Friday | from 8:00 a.m. to 5:00 p.m. |
| Saturday | from 8:00 a.m. to 12:00 p.m. |
| Sunday | Closed |
Burg. Crezeelaan 44A
2678 KZ De Lier
The Netherlands
© Westlandpeppers | Webshop by Buro Staal
Due to the New Year, we would like to inform you that orders placed now will not be processed until January 2. Please keep this in mind when placing an order. Have a happy new year! 🥂✨